Frequently Asked Questions (FAQs)
1. Are your watches authentic?
Yes! All our watches are 100% authentic and thoroughly inspected for quality and originality.
2. Do you offer a warranty?
Yes, every purchase comes with a warranty card for peace of mind. Details may vary depending on the watch.
3. Do you ship internationally?
Yes, we ship worldwide. Delivery times vary based on your location. Please refer to our [Shipping Policy].
4. How can I track my order?
Once your order is shipped, you'll receive an email with tracking information so you can follow it every step of the way.
5. Can I return or exchange a watch?
Yes, you may return or exchange within 7 days if the item is in its original condition. See our [Return Policy] for details.
6. What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and other secure payment options available at checkout.
7. How do I contact customer service?
You can reach us via email at help.therolexcart@outlook.com or call us at 55 327 9516.